- building leadership that makes a difference
rezolvPS - transforming organisations, teams, people 

CASE STUDIES: "THINK FAMILY" IN BLACKPOOL putting families at the centre of services

rezolv PS Ltd 1, Croesonen Gardens, Abergavenny, NP7 6BJ  Reg. 7134081 postmaster@rezolvps.co.uk  07967 352295 VAT registration no. 880 2185 26

Service: design and deliver a change process that will place families at the centre of delivery of services for families across Blackpool.

 

Outcomes

·       15 change agents lead change across Blackpool

·       Integrated service leadership is established to deliver improved outcomes for families

·       Services, managers and frontline personnel work positively together building a shared understanding of purpose, approach, role and service delivery

·       A common set of values and core beliefs are becoming established across the services, placing families at the centre. 

Background
Pioneers in Think Family, Blackpool Council needed leaders and teams across a range of services (Children’s Services, Health, Housing, Police, YOT) to share and deliver a common goal: seamless delivery of services, with families at the centre. 

Process

rezolvPS designed and delivered the 12 month process which included:

·       personal and team motivation and culture profiling and shaping

·       tailored executive coaching in change management for leaders across the services

·       strategy formulation labs for strategic leaders

·       practical and challenging workshops for operational leaders across the services

·       sessions designing and delivering change

·       modelling of change leadership

 

 “I am very pleased with the process.  RezolvPS has delivered all the outcomes we wanted for Blackpool in this programme.”

The SEO (Communities)

“We felt intimidated at the beginning – we didn’t feel we could do it.  Now we feel empowered!”

A frontline worker practically involved in the change programme

 

 

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